Pre-Loved Promise

Perfectly pre-loved our promise to you

Pre-Loved Promise

We are committed to keeping products in use as long as possible. We meticulously clean and repairs every items that is returned to us until it meets our "like new" quality standards. When we can't do this, we know it's time to close the loop and compost items to return them back to the earth where they came from.

Careful Inspection

We meticulously inspect every item that is returned through our Give Back program to ensure it meets our standards.

EWG Approved

Each item is cleaned using UVC light and non-toxic detergents. Our detergents are approved for sensitive skin and have "A ratings" from the Environmental Working Group.

In House Team

Our in-house team will mend items if needed, stitching seams and buttons until every garment meets our "like new" quality standards.

End of Life Commitment

If a garment doesn't meet our quality standards and isn't fit for resale, we manage the responsible recycling and composting to eliminate waste.