Job Title: Assistant Account Manager

Department: Strategic Partnerships

Reports To: Co-Founder/Director of Strategic Partnerships

Location: In-Person, Ridgewood, NJ Corporate Office

Role Type: Full-Time Employee (40 Hrs/Wk)

About The Many Company

The Many Company is a fast-growing, venture-backed startup transforming the apparel industry with pioneering circular technology that integrates consumer sales channels and logistics. Headquartered in New Jersey, we empower apparel brands to manage overstock, retail returns, and resale in a way that generates revenue and reduces negative environmental impact. Our mission is to scale circular business models, proving that sustainability and profitability can thrive together.

As a dynamic and innovative team, we’re passionate about driving change in the industry and are seeking individuals who are eager to grow, learn, and build a next-generation business that makes a meaningful impact. This is a fast-paced environment where every day presents new challenges and opportunities to innovate. If you're ready to roll up your sleeves and thrive in a setting that demands creativity and resilience, join us as we continue to lead the way in circular commerce.

Our Company Mission

At The Many Company, we are dedicated to transforming the outdated take-make-waste model into a sustainable, circular future. Our mission is to:

• Regenerate Natural Systems: We help brands on their journey to being more sustainable by promoting and carrying products that are ethically-produced, regenerative, and intrinsically recyclable. We ensure our brand partners are transparent and aligned with our environmental, social, and governance standards.
• Keep Products in Use: We offer high-quality, durable products for purchase, and provide a Give Back process and a rental program to extend their lifecycle through cleaning, repairing, and resharing.
• Eliminating Waste: We design waste out of the system through effective collection, sorting, recycling, and composting strategies, including the commercial-scale composting of post-consumer clothing.

Through our innovative circular technology and logistics, we make conscious consumption easier for consumers and brands, helping to scale environmental and social standards globally. Our mission is to extend the life of products, responsibly manage their reuse and end-of-life, and foster a community that values our planet’s health. We empower our team and customers to make impactful choices aligned with our vision for a sustainable future. Join us in reshaping retail for the betterment of our planet and communities. 

Role Description

We are seeking a motivated and detail-oriented Assistant Account Manager to join our team. This role combines a strong focus on managing and optimizing product data across our advanced circular commerce platforms as well as supporting account management and sales activities.

As an Assistant Account Manager, you will ensure brand partner product data accuracy and integrity while collaborating with clients and internal teams to maintain strong relationships, manage sales funnels, and contribute to outreach efforts. This position is ideal for someone who thrives at the intersection of technical precision and client-facing engagement, eager to grow within a fast-paced, innovative environment.

Key Responsibilities

Product Data Management:

• Collaborate with brand partners to collect, validate, and structure product data, ensuring accuracy, consistency, and adherence to company standards.
• Enter and maintain product data within internal systems, ensuring data integrity and seamless integration across platforms.
• Partner with the demand and merchandising teams to ensure data is consistently classified and aligned across all sales channels for optimal visibility and performance.
• Syndicate product data across multiple sales channels, leveraging internal tools to ensure timeliness and accuracy.
• Monitor and resolve data discrepancies proactively, addressing issues promptly to maintain the integrity of operations and customer experience.
• Continuously evaluate and implement advanced tools and technologies, including AI-driven solutions, to improve the efficiency, accuracy, and speed of product data workflows.

Client Relationship Support:

• Act as the primary coordinator for day-to-day account operations, ensuring smooth execution of client needs and operational workflows.
• Collaborate with clients to gather necessary information, oversee logistics for shipments, and ensure timely resolution of routine inquiries.
• Manage smaller operational requests autonomously, while escalating strategic or complex matters to the sales lead for further attention.
• Provide proactive updates and maintain consistent communication with clients, building trust and ensuring an excellent client experience.
• Collaborate with the sales team to streamline operations, managing routine account tasks to ensure focus on strategic client development and growth opportunities.

Lead Development:

• Conduct market research to identify potential brand partners and gather key insights to support lead generation efforts.
• Initiate outreach efforts to activate top-of-funnel opportunities through cold touchpoints and personalized communication.
• Assist in developing sales presentations, proposals, and other materials to support business development efforts.

Qualifications:

• Strong technical aptitude, with proficiency in Microsoft Excel, including the ability to use formulas, pivot tables, and manipulate datasets effectively. A solid understanding of data organization and structure is essential to the role.
• Excellent communication and interpersonal skills, with the confidence and professionalism to represent the company effectively in client interactions.
• Highly organized, detail-oriented, and capable of managing multiple tasks with precision and efficiency.
• Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
• A self-starter with a strong sense of ownership, proactive attitude, and the drive to excel in a fast-paced environment.
• Familiarity with and experience with database systems, AirTable, AI tools, or automation technologies is a plus.

What We Offer:

• Competitive salary and comprehensive benefits package, including medical, dental, and vision coverage.
• Opportunities for professional development and clear pathways for career growth within a fast-growing company.
• A collaborative, innovative, and supportive work environment that values teamwork and creativity.
• The chance to join a dynamic team and play a key role in shaping the growth of transformative partnerships.

Compensation and Benefits:

• $50k-$55k yearly salary based on experience
• Medical, Dental, Vision Insurance for full-time employees
• PTO, Sick & Bereavement

Application Process & Accommodations:

To apply for this role, please email your resume to careers@themanycompany.com. Applications will be reviewed on a rolling basis, and we encourage you to apply as soon as possible.

If you require any accommodations during the application or interview process due to a disability, please let us know. We are committed to providing an accessible and inclusive experience for all candidates.

Our Commitment to Diversity, Equity, & Inclusion:

Our company is committed to fostering an inclusive and diverse workplace, and building a diverse team. We strongly encourage individuals from underrepresented groups and all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or genetics. At Many Co., we are committed to creating an environment where everyone feels valued and included.

We strongly encourage individuals from all underrepresented and marginalized groups to apply, including but not limited to people of color, LGBTQ+ individuals, people with disabilities, and those from diverse socio-economic, cultural, and educational backgrounds.

We believe that a diverse workforce enhances our ability to serve our customers and our community. We focus on equity and inclusion, and creating a supportive environment. Our team values collaboration, respect, and diverse perspectives. We are dedicated to continuous learning and improvement in our DE&I practices. We support growth, professional development, and opportunities for advancement.